Privacy Policy
At HomelyKart, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website or place an order with us.
1. Information We Collect
When you place an order or contact us, we may collect information such as:
- Full name
- Shipping and billing address
- Phone number
- Email address
- Order and transaction details
- Information you provide when contacting customer support
We may also collect certain technical information, such as browser type, device information, IP address, and website usage information, when you visit our website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Provide order tracking information
- Communicate with you about your order
- Respond to customer support requests
- Process returns, refunds, or other service requests
- Improve our website, products, and customer experience
- Detect and prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information.
We may share necessary information with trusted service providers when required to operate our business and fulfil your order. This may include payment processors, shipping and courier partners, technology providers, analytics services, and customer support services.
We may also disclose information when required by law, legal process, or to protect our rights and customers.
4. Payment Information
Payments are processed through secure third-party payment gateways.
HomelyKart does not intentionally store your complete credit card, debit card, or other sensitive payment credentials on our website. Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve our services, and support relevant advertising and analytics.
You may be able to manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, and comply with applicable legal requirements.
8. Third-Party Services
Our website may use third-party services for payments, shipping, analytics, advertising, website functionality, and other business operations.
These third parties may process information according to their own privacy policies and applicable requirements.
9. Children's Privacy
Our website is not intended to knowingly collect personal information directly from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
10. Your Privacy Questions and Requests
If you have questions about this Privacy Policy or want to contact us regarding your personal information, you can reach us at:
Email: homelykart6@gmail.com
WhatsApp: +91 89172 69827
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM (IST)
We aim to respond to customer inquiries within 24 hours during our business hours.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be posted on this page with the revised information.
Last Updated: August 2026